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Account Access

Mochi Health Login & Patient Portal Guide

Complete guide to accessing your Mochi Health account, managing your weight loss program, viewing prescriptions, and contacting your care team.

Quick Access

To access your Mochi Health account, visit mochihealth.com and click "Login" in the top right corner. Use the email and password you created during signup. The patient portal lets you view your prescription, track shipments, message your provider, schedule appointments, and manage your subscription.

How to Log In to Mochi Health

1

Visit Mochi Health Website

Go to www.mochihealth.com in your web browser (desktop or mobile)

URL: https://www.mochihealth.com
2

Click "Login" Button

Look for the "Login" or "Sign In" button in the top right corner of the homepage

Tip: On mobile, you may need to tap the menu icon (☰) first
3

Enter Your Credentials

Input the email address and password you used when signing up

Email:

Same email from signup

Password:

Case-sensitive

4

Access Your Dashboard

Once logged in, you'll see your patient dashboard with all account features

Prescriptions
Messages
Appointments
Billing

What You Can Do in the Patient Portal

💊 Manage Prescriptions

  • View current medication and dosage
  • Track shipment status
  • Request prescription refills
  • Update shipping address

💬 Contact Your Care Team

  • Message your provider directly
  • Schedule video appointments
  • Ask questions about side effects
  • Get dosage adjustment guidance

📊 Track Progress

  • Log your weight
  • View weight loss graph
  • Record measurements
  • Monitor trends over time

💳 Manage Billing

  • View payment history
  • Update payment method
  • Download invoices
  • Manage subscription

Troubleshooting Login Issues

Forgot Password?

Click "Forgot Password" on the login page. Enter your email and you'll receive a password reset link within minutes. Check spam folder if you don't see it.

Password must be at least 8 characters with uppercase, lowercase, number, and special character

Can't Find Your Account?

Make sure you're using the same email address you signed up with. Email addresses are case-insensitive but must match exactly. If still having issues, contact Mochi Health support at [email protected]

Mobile App vs Website

Mochi Health primarily uses a web-based portal (not a dedicated mobile app). You can access your account from any browser on phone, tablet, or computer. For best mobile experience, save the website to your home screen.

Still Can't Log In?

Contact Mochi Health support:

  • • Email: [email protected]
  • • Response time: Usually within 24 hours
  • • Have your account email ready

New to Mochi Health?

Don't have an account yet? Sign up for Mochi Health to start your weight loss journey with affordable GLP-1 medications.