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Provider Guide

How Does Mochi Health Work? Complete Process Guide

Everything you need to know about Mochi Health's telehealth weight loss program, from signup to medication delivery and ongoing support.

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Quick Answer

Mochi Health is a telehealth weight loss platform offering GLP-1 medications (semaglutide and tirzepatide) with medical supervision. The process is simple: (1) Complete online medical intake, (2) Video consultation with licensed provider, (3) Get prescription if approved, (4) Medication ships to your door monthly, (5) Ongoing support via messaging and monthly check-ins.

Mochi Health focuses on compounded GLP-1 medications, making them more affordable than brand-name options while maintaining the same active ingredients. Pricing starts at $199/month for semaglutide and $299/month for tirzepatide, with no hidden fees or long-term contracts.

What Is Mochi Health?

Mochi Health is a telehealth weight loss company founded in 2022 that provides access to GLP-1 receptor agonist medications for weight management. The platform connects patients with licensed healthcare providers who can prescribe semaglutide (same active ingredient as Ozempic/Wegovy) and tirzepatide (same as Mounjaro/Zepbound) for medical weight loss.

What Makes Mochi Health Different

  • Compounded medications: More affordable than brand-name options ($199-399/month vs $900-1,400/month)
  • Fast turnaround: Consultation within 48 hours, medication shipped within 3-5 days
  • Ongoing support: Monthly provider check-ins and unlimited messaging
  • Transparent pricing: No hidden fees, clear monthly costs
  • No insurance hassles: Cash-pay model avoids insurance denials and delays

How Mochi Health Works: Step-by-Step

1

Create Account & Complete Medical Intake

Time: 10-15 minutes

Visit MochiHealth.com and create an account. You'll complete a comprehensive medical questionnaire covering:

  • Current weight, height, and weight loss goals
  • Medical history (diabetes, thyroid issues, pancreatitis, etc.)
  • Current medications and supplements
  • Allergies and previous weight loss attempts
  • Family history of relevant conditions

Cost: $49 consultation fee (one-time, refundable if not approved)

2

Video Consultation with Licensed Provider

Time: 15-20 minute video call, scheduled within 48 hours

A licensed physician, nurse practitioner, or physician assistant will review your medical history and discuss:

  • Your weight loss goals and expectations
  • Whether semaglutide or tirzepatide is better for you
  • Starting dose and titration schedule
  • Potential side effects and how to manage them
  • Injection technique and best practices
  • Any contraindications or concerns

Approval rate: Approximately 70-80% of applicants are approved if medically appropriate

3

Prescription & Payment

Time: Immediate after consultation if approved

If approved, your provider will send a prescription to Mochi Health's partnered compounding pharmacy. You'll:

  • Choose your medication plan (semaglutide or tirzepatide)
  • Enter payment information (credit card, HSA/FSA accepted)
  • Confirm shipping address
  • Set up recurring monthly billing (can cancel anytime)

Pricing:

  • • Semaglutide: $199-299/month depending on dose
  • • Tirzepatide: $299-399/month depending on dose
  • • Includes medication, supplies, and ongoing support
4

Medication Delivery

Time: 3-5 business days via expedited shipping

Your medication arrives in a discreet, temperature-controlled package containing:

  • Compounded GLP-1 medication vial(s) for one month
  • Sterile syringes and needles (typically 4-8 per month)
  • Alcohol prep pads
  • Sharps disposal container
  • Detailed injection instructions with photos
  • Storage guidelines and dosing schedule

Important: Refrigerate medication upon arrival (36-46°F). Do not freeze.

5

Ongoing Support & Monthly Refills

Continuous support throughout your weight loss journey

After starting treatment, you receive:

  • Unlimited messaging: Ask questions anytime via the patient portal
  • Monthly check-ins: Brief video or phone call with your provider to assess progress
  • Dose adjustments: Gradual increase every 4 weeks based on tolerance and results
  • Automatic refills: Medication ships automatically before you run out
  • Side effect management: Advice on managing nausea, constipation, etc.
  • Progress tracking: Log weight and track trends over time

Flexibility: Pause or cancel anytime with no penalties or fees

Mochi Health Pricing Breakdown

Semaglutide Plans

$199/month

Low doses (0.25mg - 0.5mg)

Typical for months 1-2 of treatment

$249/month

Medium doses (1mg - 1.7mg)

Typical for months 3-4

$299/month

Higher doses (2mg - 2.4mg)

Maintenance dose for most patients

Tirzepatide Plans

$299/month

Low doses (2.5mg - 5mg)

Typical for months 1-2 of treatment

$349/month

Medium doses (7.5mg - 10mg)

Typical for months 3-5

$399/month

Higher doses (12.5mg - 15mg)

Maintenance dose for many patients

What's Included in Monthly Price

  • Compounded medication
  • All injection supplies
  • Fast shipping (3-5 days)
  • Monthly provider check-ins
  • Unlimited messaging support
  • No hidden fees

Who Can Use Mochi Health?

Good Candidates

  • BMI of 27+ with weight-related health condition (diabetes, high blood pressure, etc.)
  • BMI of 30+ even without comorbidities
  • Age 18+ (no upper age limit)
  • Committed to lifestyle changes alongside medication
  • Available in all 50 states
  • Comfortable with weekly self-injections

Contraindications

  • Personal or family history of medullary thyroid carcinoma
  • Multiple Endocrine Neoplasia syndrome type 2 (MEN2)
  • Pregnant, planning pregnancy, or breastfeeding
  • History of pancreatitis (may be contraindication)
  • Severe gastroparesis
  • Type 1 diabetes (GLP-1s are for Type 2 or weight loss only)

Ready to Get Started with Mochi Health?

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