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GLP-1 program with personalized coaching
Dietitian Calls
Southend (TX)
2,500+
5-7 Days
Brello Health is a telehealth-based weight management platform that specializes in GLP-1 prescription therapies like semaglutide and tirzepatide. What makes Brello unique is their personalized coaching approach alongside medication.
As a relatively new brand in the telehealth space, Brello operates as the direct-to-consumer arm of Southend Pharmacy in Houston, Texas. This gives them a direct connection to a licensed, regulated pharmacy for compounding their medications.
Their pricing is straightforward at $399 for a 3-month supply of semaglutide or $499 for tirzepatide, with automatic renewal every 10 weeks. They also offer dietitian-led Zoom calls and personalized coaching, which is a nice addition not found with all providers.
"I'm down 19# in 3 weeks. The process thus far has been flawless."
— Verified Customer
"The GLP-1 has helped me tremendously. I've tried other telehealth companies and by far this is the best one!"
— Verified Customer
"I've used Brello Health for 7 months for my GLP-1 medication. Not only am I getting the results that I want but I have never had any issues with communication or my shipments from Brello Health!"
— Verified Customer
"The medication works well but shipping took longer than expected. Customer service was helpful once I reached them."
— Verified Customer
"Good results with the medication. The dietitian calls are a nice bonus that other companies don't offer."
— Verified Customer
"Had some billing confusion initially but they sorted it out. The product itself is effective."
— Verified Customer
Yes, Brello Health (also known as BrelloHealth) is a legitimate telehealth platform based in Houston, TX. They operate as the direct-to-consumer arm of Southend Pharmacy, a licensed pharmacy regulated by state boards of pharmacy. With a 3.7-star rating from over 2,500 reviews, they have served thousands of patients with GLP-1 medications.
No, Brello Health is not a scam. They are a real telehealth company operating through Southend Pharmacy, a licensed and regulated pharmacy. They provide actual compounded semaglutide and tirzepatide medications. While their rating is lower than some competitors, they are a legitimate business with transparent operations.
Based on reviews from various platforms including Reddit, BBB, and consumer reports, the most common complaints include: shipping delays (5-7 business days plus transit), strict refund policy (must cancel same day after approval), mixed customer communication experiences, billing before product ships, and compounded medications not being FDA-approved. With a 3.7-star rating, customer experiences are more inconsistent compared to higher-rated providers. However, many customers praise their affordable pricing, dietitian coaching, and medication effectiveness.
We recommend checking the BBB (Better Business Bureau) website directly for the most current rating and any consumer complaints filed for Brello Health. Their operation through Southend Pharmacy, an established licensed pharmacy, demonstrates their legitimate business structure.
Reddit discussions about Brello Health (including variations like 'brellohealth') include mixed experiences. Users discuss their affordable 3-month pricing ($133-$166/mo), shipping timelines, refund policy strictness, and dietitian support. Common topics include comparisons with other providers and shipping delays. The 3.7-star rating reflects varied customer experiences. As with any online review, individual results differ.
Brello Health has a 3.7-star rating based on over 2,500 customer reviews across various platforms. Consumer feedback is mixed - positive reviews highlight affordable 3-month bundle pricing, dietitian-led Zoom calls, B6 inclusion for nausea reduction, and the backing of Southend Pharmacy. Common complaints in consumer reports include shipping delays, strict refund policies, and inconsistent customer communication. The lower rating compared to competitors reflects more variable customer experiences.
You can find Brello Health's contact information, including their phone number, on their official website at brellohealth.com. They offer customer support to help with questions about their services, consultations, and medications.
Brello's compounded GLP-1 medications (semaglutide and tirzepatide) both include B6 (Pyridoxine) as an additive, which may help reduce nausea side effects. They also offer personalized coaching and dietitian-led Zoom calls as part of their program.
Brello offers 3-month supplies with automatic renewal every 10 weeks. Semaglutide is $399 for 3 months ($133/mo) and tirzepatide is $499 for 3 months ($166/mo). No insurance is accepted. All prices include medication, consultation, and coaching.
As of October 2025, the expected lead time after prescription approval is 5-7 business days plus 1 day for transit. Some customers have reported longer delays during peak periods, which is a common complaint in reviews.
Brello's refund policy is strict and is mentioned frequently in customer complaints. If you want to cancel after approval, you must email the same day to avoid losing most of your refund. Review their terms carefully before signing up.
Includes B6 (Pyridoxine)
Includes B6 (Pyridoxine)
Auto-renews every 10 weeks. Cancel anytime.
Dietitian Zoom Calls
Personalized nutrition coaching
B6 Included
Pyridoxine helps reduce nausea
Coaching Support
Personalized weight loss guidance
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Compounded drug products are not FDA-approved. FDA does not evaluate compounded products for safety, effectiveness, or quality. Individual results may vary. Always consult with a qualified healthcare provider before starting any weight loss medication. This page contains affiliate links.